Shipping policy
At [Your Business Name], we strive to provide fast and reliable shipping to ensure that you receive your crispy treats as quickly as possible. Please read our shipping policy below for important information regarding your order.
1. Shipping Methods
We offer various shipping methods to accommodate your needs, including standard and expedited options. The available shipping methods will be presented at checkout based on your delivery address.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays.
3. Shipping Rates
Shipping rates are calculated at checkout based on the delivery method selected and the weight of your order. We aim to provide competitive rates for all our shipping options.
4. Delivery Times
Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times will be provided during checkout. While we strive to meet these timelines, delays may occur due to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
6. Shipping Restrictions
We currently ship within United States. Unfortunately, we do not ship internationally or to PO Boxes at this time.
7. Damaged or Lost Packages
If your package is damaged during transit or goes missing, please contact us at info@krispycraft.com within 7 days of delivery. While we do not require the return of products, we will review your case and determine if a refund is appropriate based on the circumstances. We appreciate your understanding as we work to resolve any issues promptly.
8. Customer Responsibility
It is the customer’s responsibility to provide accurate shipping information. Please double-check your address during checkout. We are not responsible for packages delivered to incorrect addresses due to errors in the information provided.
9. Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.